100% Australian Owned
No Lock in contracts
Get power on Fast

Moving Home?

Let’s get your power on ASAP
your plan
Step one enter your postcode this will tell us which distribution network you are in and we will provide you prices depending on your needs
Tell us when to turn the power on
We need to know if you are moving into a new premises or if you are simply changing to us from your current provider for a better deal
Setup Your Account
Enter your personal particulars such as name, address, NMI if you have it and we will then establish your account and organise your cut over
Are Done
We will get you powered up and send you a welcome pack via email outlining our commitment to you and terms and conditions. Everything you need to do is done !
Sign Up

Why Choose

  • We are an established self-service company that allows you to easily control all your electricity needs from the convenience of your laptop. If you get stuck, we’re always here to help.
  • We strive to create a powerful customer experience with an easy online setup that’s simple for our customers to use.
  • We offer simple, everyday low rates without any unwanted surprises. What you see is what you get.
  • We are proud to be an Australian business

Frequently Asked Questions

Retail Electricity questions answered
  • Is there a credit card or debit card surcharge?


    All Mastercard and VISA payments will incur a surcharge of 1.011% including GST.

    AMEX payments will incur a surcharge of 3.3% including GST.

  • Why am I getting charges from Electricityinabox® on my credit card ?

    The reason you have a charge on your bank statement from Electricityinabox® Pty Ltd, is your Electricity is provided by Electricityinabox® and a brand partner.

    So if you check your electricity bill you will see your brand partners logo, powered by Electricityinabox®. If you have any further questions please call us or chat with us.

  • What payment methods do you offer?

    Electricity in a box provides the following payment methods;
    1) Direct debit by Credit Card
    2) Direct Debit by bank account
    3) Pay by credit card
    4) Pay over the phone

  • Can I order Batteries and Solar with

    Electricity in a box believes in a cleaner brighter future. A core strategy for us is delivering an integrated solution including solar and battery. We position our proposition to be able to help you become grid independent. We are a new market disrupter and will be introducing a Battery solutions in 2021.

  • How long will it take to power on?

    If you wish to transfer from one provider to us we can do this immediately. If you are not the current owner or tenant of a location you are moving into , we simply need to have confirmation of when you will be moving and when you will be responsible for the power
    and we will schedule it in for you.

  • I am a concession card holder, how do I
    claim my concession?

    Concession holders need simply to add the concession details in our portal which will ensure you are eligible to claim concessions.